Encinitas Chamber of Commerce

Online Privacy and Refund Policy

Privacy Policy

ECC Online Privacy Policy Statement:

This website, www.EncinitasChamber.com is that of the Encinitas Chamber Commerce (ECC). This statement governs the privacy practices used on this website.

Collection and Disclosing Information
The ECC website has many sections that are open to all users, with no registration required. For these sections, our web server contains no software that automatically tracks e-mail addresses of users. However, our web server does track domain names, web browser type and version and information regarding the nature and extent of our website’s usage.

Users are not required to disclose any personal information in order to view our site. The ECC may gather some personal identifiable information when it is voluntarily submitted by the user. The types of information collected may include your name, email address, phone number, and postal address. This information is used for its intended purpose, and to better serve the users. All personally identifiable information obtained from users is treated with great care in order to protect your privacy and security. The management of the ECC authorizes only trained and qualified employees to access the information you choose to provide. The information volunteered is used solely by the ECC and will not be shared with unrelated outside parties.

From time to time, we may use your address, phone number or e-mail address to provide you with updates and other information we think may be of interest to you. Your ability to opt out of such information is discussed below.

We collect the e-mail addresses of those who communicate with us via e-mail. We do not sell e-mail addresses to any third party. We also collect information volunteered by users in relation to an on-line survey and/or site registrations. This information is kept confidential by the ECC and is not used for purposes outside of the intent of the survey or registration form.

Links
This site may contain links to other sites, whose information practices may be different than ours. We strive to protect your information and suggest you read the privacy policies of the site to which you are redirected BEFORE supplying any personal information. In addition, we may have no control over information that is submitted to, or collected by, those parties.

Restricted Access
Some areas of the site are password-protected for Chamber members, such as members only section.

Security
The ECC treats all personally identifiable information collected on our website as securely as possible. Our staff is trained to treat member and customer information with the utmost confidentiality. Should you feel there has been a breach in the security of this site, please contact us at the telephone number listed below.

Opting Out
If you supply us with your postal address, phone number, or e-mail address, you may receive periodic communications from the ECC via the same medium. The communications will provide information on services available or upcoming events.  If you do not wish to receive such communications from the ECC, please use the opt out link at the bottom of the broadcast emails or contact Membership Services (information at the bottom of this page). You will be asked such questions as whether you are an ECC member, your full name, current mailing address and type of medium (phone, e-mail, etc.) from which you are opting out. If you would like to e-mail us separately, please provide the information mentioned above and type the phrase “Opt Out” in the subject header field.

Checking Your Data on File with ECC
ECC members can request their membership information by contacting us via mail, phone, or e-mail (information at the bottom of this page). You can have factual inaccuracies in this information corrected by contacting us via mail, phone, or e-mail (information at the bottom of this page).

Our postal address is as follows:
Attn: Membership Services
Encinitas Chamber of Commerce
535 Encinitas Blvd. # 116
Encinitas, CA. 92024

You can reach us by telephone at 760-753-6041
Or, we can be reached vial e-mail at asst@EncinitasChamber.com

Questions about Our Privacy Policy Statement: If you have any questions about our organization, our privacy policy statement or our practices on this site, please contact ECC via mail, phone or e-mail (information above).

Refund Policy

Our goal is 100% customer satisfaction. However, if there is a problem with the service we provide, we will do anything possible to make it right. Please contact us so we can resolve any issues in a timely manner. It is our policy to issue any refunds within 30 days of the service being provided.